Shipping policy

SHIPPING POLICY

Thank you for shopping with Holy Gatez. Below is our shipping policy to help you understand how we handle and process orders.

PROCESSING TIME All orders are processed within 2 to 5 business days after your order is placed. Processing time does not include weekends or holidays. During high-volume periods (such as new drops or holiday sales), processing times may be extended slightly.

Once your order has been processed, you will receive a confirmation email with tracking information.

SHIPPING RATES AND DELIVERY ESTIMATES Shipping charges for your order will be calculated and displayed at checkout. We currently offer domestic shipping within the United States. Delivery times vary by location and carrier. Estimated delivery is typically 3 to 7 business days after processing.

Please note that we are not responsible for delays caused by the carrier, weather, or customs (if applicable).

TRACKING YOUR ORDER Once your order ships, you will receive an email with your tracking number. Please allow 24–48 hours for the tracking number to update.

LOST OR STOLEN PACKAGES Holy Gatez is not responsible for packages that are lost or stolen after they have been confirmed as delivered by the carrier. If you believe your package has been lost or stolen, please contact the shipping carrier directly.

If your package is returned to us due to an incorrect or incomplete address, we will contact you to confirm the correct address. You will be responsible for the cost of reshipping the item.

INTERNATIONAL SHIPPING We currently do not offer international shipping. We hope to expand in the future.

CHANGES TO THIS POLICY Holy Gatez reserves the right to update this shipping policy at any time without prior notice. Changes will be posted on this page.

CONTACT If you have any questions about your order or our shipping process, feel free to contact us at gatezholy@gmail.com.